Having worked with over two hundred life safety firms I’ve developed classifications regarding their success growing service revenue. A special emphasis is given to renewable revenue – service contracts. I’ve listed the number of firms in parenthesis that fit into each category.
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Service is Not a Product: Experts Guide to Selling Service Agreements
Service is Not a Product: Experts Guide to Selling Service Agreements
Perfect for all personnel involved in service sales, this book describes the keys to success for selling service on technology-based products and systems. Anyone indirectly involved in service sales such as technicians, engineers, administrative assistants and others who work with customers will also find the book beneficial.
Readers will learn the unique skills and methodology required to be successful from the industry expert.