At the core of a successful Life Safety service sales effort is a sales person with the proper skills and training. Selling service requires a different skill set then product sales. Placing the wrong people in the Service Sales position typically results in underachievement, turnover, or both. Joe Siderowicz has been involved in hiring, training, and managing over 5,000 Service Sales Representatives.
Hiring Profiles – What are the typical characteristics of an overachieving Service Sales person? What is the proper balance between technical skills and communication skills? What sales experience will best transfer to the position you are seeking to fill? No one has more experience hiring Service Sales Representatives than Joe.
Job Descriptions – Vague, generic job descriptions typically lead to hiring mistakes.
Compensation Plans – All too often incentive plans are poorly conceived and lack the ingredients to drive performance while improving company margins and reducing sales and customer turnover. Joe can design a compensation plan that will maximize your investment in personnel. A good compensation plan should focus on overachievement and adding new clients. Plans that overly reward sales personnel for renewals and multiyear terms are cause for concern.