AfterMarket Consulting provides service marketing expertise to manufacturers who are looking to maximize service revenue. We serve clients that manufacture products and systems that need to be maintained. These firms typically need trained service personnel, technical support, repair parts or software upgrades, and the ability to quickly respond to their customers.
Our client list includes manufacturers that directly distribute and install equipment, as well as those that utilize a distributor network. The goal is satisfied end users that will purchase additional products and services, and generate profits for the manufacturer and their distributors to invest in their companies.
Perfect for all personnel involved in service sales, this book describes the keys to success for selling service on technology-based products and systems. Anyone indirectly involved in service sales such as technicians, engineers, administrative assistants and others who work with customers will also find the book beneficial.
Readers will learn the unique skills and methodology required to be successful from the industry expert.