We want to learn as much about our clients as we can. Familiarity with their overall business, culture, and service goals helps us understand where a client wants to take their business. Also important is what has been their history, including successes and failures.
Unlike most consulting firms AfterMarket has a sole focus. Our goal is to help our clients grow their renewable service revenue. The path to growth may vary by client, but in the end the measurement of success will be profitable, renewable, revenue growth.
Our experience has allowed us to work with a variety of businesses, from startups, to small family firms, and Fortune 500 companies.
Perfect for all personnel involved in service sales, this book describes the keys to success for selling service on technology-based products and systems. Anyone indirectly involved in service sales such as technicians, engineers, administrative assistants and others who work with customers will also find the book beneficial.
Readers will learn the unique skills and methodology required to be successful from the industry expert.