Service is Not a Product: Experts Guide to Selling Service Agreements

Service is Not a Product: Experts Guide to Selling Service Agreements

service-is-not-a-product Perfect for all personnel involved in service sales, this book describes the keys to success for selling service on technology-based products and systems. Anyone indirectly involved in service sales such as technicians, engineers, administrative assistants and others who work with customers will also find the book beneficial. Readers will learn the unique skills and methodology required to be successful from the industry expert.