The economy is strong, construction cranes dot the landscape and plans are in place for future expansion by businesses nationwide. Many firms are either planning to purchase new equipment or retrofit what’s in place. Times are good in the business community. Installers and contractors are hustling to get as much of this business as possible. For many firms the biggest challenge is staffing to support this activity. For those of us who have been around for awhile, we’ve seen it before. We want to believe this cycle will last forever. We know it won’t. It’s just a matter of time before things slow down, or in worst case come to a halt.
Service is Not a Product: Experts Guide to Selling Service Agreements
Service is Not a Product: Experts Guide to Selling Service Agreements
Perfect for all personnel involved in service sales, this book describes the keys to success for selling service on technology-based products and systems. Anyone indirectly involved in service sales such as technicians, engineers, administrative assistants and others who work with customers will also find the book beneficial.
Readers will learn the unique skills and methodology required to be successful from the industry expert.