AfterMarket Consulting provides service marketing expertise to manufacturers, independent distributors and service organizations of all sizes. We help our clients accelerate revenue growth, improve profitability, retain customers, add new customers and increase customer satisfaction through improved service sales performance.
We have over 30 years experience designing and implementing successful service marketing programs for a variety of industries, and a wide range of products. We know what strategies are working and what efforts have failed. Rather than focusing on what your company has to offer, we focus on what decision makers in the markets you serve need and what they will purchase.
Perfect for all personnel involved in service sales, this book describes the keys to success for selling service on technology-based products and systems. Anyone indirectly involved in service sales such as technicians, engineers, administrative assistants and others who work with customers will also find the book beneficial.
Readers will learn the unique skills and methodology required to be successful from the industry expert.